Owner and Data Controller
Tines Security Services Ltd.
1st Floor Paradigm House,
Dundrum Office Park
Owner contact email: email@example.com
Types of Data collected
Among the types of Personal Data that Tines Security Service Ltd collects, by itself or through third parties, there are: first name, last name, company name, email address and phone number.
Mode and place of processing the Data
Methods of processing
The Data Controller processes the Data of Users in a proper manner and shall take appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data. The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Data Controller, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of the site (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Data Controller at any time.
PlaceThe Data is processed at the Data Controller's operating offices and in any other places where the parties involved with the processing are located. For further information, please contact the Data Controller.
The Data is kept for the time necessary to provide the service requested by the User, or stated by the purposes outlined in this document, and the User can always request that the Data Controller suspend or remove the data.
The use of the collected Data
The Data concerning the User is collected to allow the Owner to provide its services, as well as for the following purposes: Contacting the User, User database management, Handling payments and Managing contacts and sending messages.
The Personal Data used for each purpose is outlined in the specific sections of this document.
Detailed information on the processing of Personal DataPersonal Data is collected for the following purposes and using the following services:
Contacting the User
Contact form (Tines Security Service Ltd)By filling in the contact form with their Data, the User authorizes Tines Security Service Ltd to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header. Personal Data collected: company name, email address, first name and last name.
Payment processing services enable Tines Security Service Ltd to process payments by credit card, bank transfer or other means. To ensure greater security, Tines Security Service Ltd shares only the information necessary to execute the transaction with the financial intermediaries handling the transaction. Some of these services may also enable the sending of timed messages to the User, such as emails containing invoices or notifications concerning the payment.
ChargeBee (ChargeBee Inc.)
Stripe (Stripe Inc)
Stripe is a payment service provided by Stripe Inc.
Managing landing and invitation pagesThis type of service helps with building and managing landing and invitation pages, i.e., pages for presenting a product or service, where you may add your contact information such as an email address. Managing these pages means that these services will handle the Personal Data collected through the pages, including Usage Data.
Managing contacts and sending messages
This type of service makes it possible to manage a database of email contacts, phone contacts or any other contact information to communicate with the User. These services may also collect data concerning the date and time when the message was viewed by the User, as well as when the User interacted with it, such as by clicking on links included in the message.
Sendgrid (Sendgrid)Sendgrid is an email address management and message sending service provided by Sendgrid Inc.
The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.
Google Analytics (Google Inc.)
Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of Tines Security Service Ltd, to prepare reports on its activities and share them with other Google services. Google may use the Data collected to contextualize and personalize the ads of its own advertising network.
User database management
This type of service allows the Owner to build user profiles by starting from an email address, a personal name, or other information that the User provides to Tines Security Service Ltd, as well as to track User activities through analytics features. This Personal Data may also be matched with publicly available information about the User (such as social networks' profiles) and used to build private profiles that the Owner can display and use for improving Tines Security Service Ltd. Some of these services may also enable the sending of timed messages to the User, such as emails based on specific actions performed on Tines Security Service Ltd.
Further information about Personal Data
Additional information about Data collection and processing
The User's Personal Data may be used for legal purposes by the Data Controller, in Court or in the stages leading to possible legal action arising from improper use of Tines Security Service Ltd or the related services. The User declares to be aware that the Data Controller may be required to reveal personal data upon request of public authorities.
Additional information about User's Personal Data
System logs and maintenanceFor operation and maintenance purposes, Tines Security Service Ltd and any third-party services may collect files that record interaction with Tines Security Service Ltd (System logs) or use for this purpose other Personal Data (such as IP Address).
Information not contained in this policyMore details concerning the collection or processing of Personal Data may be requested from the Data Controller at any time. Please see the contact information at the beginning of this document.
The rights of Users
Users have the right, at any time, to know whether their Personal Data has been stored and can consult the Data Controller to learn about their contents and origin, to verify their accuracy or to ask for them to be supplemented, cancelled, updated or corrected, or for their transformation into anonymous format or to block any data held in violation of the law, as well as to oppose their treatment for any and all legitimate reasons. Requests should be sent to the Data Controller at the contact information set out above.
Tines Security Service Ltd does not support “Do Not Track” requests. To determine whether any of the third-party services it uses honor the “Do Not Track” requests, please read their privacy policies.
Definitions and legal references
Personal Data (or Data)
Any information regarding a natural person, a legal person, an institution or an association, which is, or can be, identified, even indirectly, by reference to any other information, including a personal identification number.
Information collected automatically from Tines Security Service Ltd (or third-party services employed in Tines Security Service Ltd), which can include: the IP addresses or domain names of the computers utilized by the Users who use Tines Security Service Ltd, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User's IT environment.
The individual using Tines Security Service Ltd, which must coincide with or be authorized by the Data Subject, to whom the Personal Data refers.
The legal or natural person to whom the Personal Data refers.
Data Controller (or Owner)
The natural person, legal person, public administration or any other body, association or organization with the right, also jointly with another Data Controller, to make decisions regarding the purposes, and the methods of processing of Personal Data and the means used, including the security measures concerning the operation and use of Tines Security Service Ltd. The Data Controller, unless otherwise specified, is the Owner of Tines Security Service Ltd.
Tines Security Service LtdThe hardware or software tool by which the Personal Data of the User is collected.
Notice to European Users: this privacy statement has been prepared in fulfillment of the obligations under Art. 10 of EC Directive n. 95/46/EC, and under the provisions of Directive 2002/58/EC, as revised by Directive 2009/136/EC, on the subject of Cookies.
Latest update: July 31, 2018